Most Frequently Asked Questions
Yes! We ship to the United States, the United Kingdom, the European Union, the Caribbean islands, and select international destinations. Shipping rates and delivery times vary by location. International orders may be subject to customs duties and taxes determined by your country's regulations.
US Orders: Standard shipping typically takes 5-7 business days. Expedited options are available at checkout.
UK/EU Orders: 7-14 business days, depending on customs processing.
Caribbean Orders: 10-21 business days due to island logistics and customs.
International Orders: 14-30 business days, depending on destination.
We partner with reliable carriers, but delays can happen due to customs, weather, or carrier issues. If your order hasn't arrived within the expected timeframe, contact us with your order number, and we'll investigate immediately. For lost packages, we'll work with the carrier to resolve the issue or arrange a replacement.
Once your order ships, you'll receive a tracking number via email. Use this number to monitor your package's journey. If you don't receive tracking within 3 business days of ordering, check your spam folder or contact us at support@iriebluesboutique.com.
Most of our apparel features premium 100% ring-spun cotton with garment-dye treatment for that coveted vintage, lived-in softness. Our tees are pre-shrunk, breathable, and get softer with every wash. Some specialty items may use cotton blends—check individual product descriptions for specific fabric details.
Yes! Our apparel runs true to size with a relaxed, unisex streetwear fit. We recommend ordering your usual size for a comfortable, slightly oversized look. If you prefer a tighter fit, size down. If you want an extra oversized aesthetic, size up. Check our size chart on each product page for detailed measurements.
Yes, many of our items are made-to-order using print-on-demand technology. This sustainable approach reduces waste and allows us to offer a wide variety of designs without excess inventory. Orders are typically produced within 2-5 business days before shipping.
Because most items are made-to-order, we have a limited window for changes or cancellations. Contact us immediately at contact@iriebluesboutique.com with your order number if you need to make changes. Once production begins (typically within 24 hours), we cannot modify or cancel orders.
Yes! Sign up for our email list to receive exclusive discount codes, early access to new drops, and special promotions. We also run seasonal sales around major holidays and Caribbean cultural events like Carnival, Crop Over, and Independence celebrations.
We want you to love your purchase! If you're not satisfied, you can return unworn, unwashed items with original tags within 7 days of delivery for a refund or exchange. Personalized and custom items are final sale and cannot be returned unless defective.
At Irie Blues Boutique, all our apparel is custom-printed and made exclusively for you. Due to the nature of our products and the absence of a physical storefront, we do not accept returns. However, we are committed to ensuring that you are satisfied with your purchase. Below is our exchange policy to assist with any issues you may encounter:
Eligibility for Exchanges
We accept exchanges only in the following situations:
- The product received is defective or damaged.
- The product delivered does not match the design, size, or specifications of your original order.
Exchange Process
If your item meets the eligibility criteria for an exchange, please follow these steps:
- Contact Us: Notify us within 7 days of receiving your order by sending an email to contact@iriebluesboutique.com or using the contact form on our website. Include your order number, a brief description of the issue, and photos of the product that clearly show the problem.
- Approval: Once we review your request, we will confirm whether your item qualifies for an exchange. If approved, we will provide instructions on how to proceed.
- Replacement Item: We will create and ship your replacement item as soon as possible at no additional cost to you.
Conditions
- All requests for exchanges must be submitted within 7 days of receiving your order.
- The item must be unworn, unwashed, and in its original condition (except for damages or defects upon arrival).
- Exchanges are limited to correcting errors or defects. We cannot accommodate exchanges for size or style changes due to the custom nature of our apparel.
Cancellations and Order Modifications
To avoid sizing or design errors, please carefully review your order before completing your purchase. If necessary, cancellations or modifications can be made within 1 day (24 Hours) of placing your order.
Contact Us
If you have any questions about our exchange policy or need assistance, please don’t hesitate to reach out. We’re here to help!
