Most Frequently Asked Questions
Yes! We ship to the United States, the United Kingdom, the European Union, the Caribbean islands, and select international destinations. Shipping rates and delivery times vary by location. International orders may be subject to customs duties and taxes determined by your country's regulations.
US Orders: Standard shipping typically takes 5-7 business days. Expedited options are available at checkout.
UK/EU Orders: 7-14 business days, depending on customs processing.
Caribbean Orders: 10-21 business days due to island logistics and customs.
International Orders: 14-30 business days, depending on destination.
We partner with reliable carriers, but delays can happen due to customs, weather, or carrier issues. If your order hasn't arrived within the expected timeframe, contact us with your order number, and we'll investigate immediately. For lost packages, we'll work with the carrier to resolve the issue or arrange a replacement.
Once your order ships, you'll receive a tracking number via email. Use this number to monitor your package's journey. If you don't receive tracking within 3 business days of ordering, check your spam folder or contact us at support@iriebluesboutique.com.
Most of our apparel features premium 100% ring-spun cotton with garment-dye treatment for that coveted vintage, lived-in softness. Our tees are pre-shrunk, breathable, and get softer with every wash. Some specialty items may use cotton blends—check individual product descriptions for specific fabric details.
Yes! Our apparel runs true to size with a relaxed, unisex streetwear fit. We recommend ordering your usual size for a comfortable, slightly oversized look. If you prefer a tighter fit, size down. If you want an extra oversized aesthetic, size up. Check our size chart on each product page for detailed measurements.
Yes, many of our items are made-to-order using print-on-demand technology. This sustainable approach reduces waste and allows us to offer a wide variety of designs without excess inventory. Orders are typically produced within 2-5 business days before shipping.
Because most items are made-to-order, we have a limited window for changes or cancellations. Contact us immediately at contact@iriebluesboutique.com with your order number if you need to make changes. Once production begins (typically within 24 hours), we cannot modify or cancel orders.
Yes! Sign up for our email list to receive exclusive discount codes, early access to new drops, and special promotions. We also run seasonal sales around major holidays and Caribbean cultural events like Carnival, Crop Over, and Independence celebrations.
We want you to love your purchase! If you're not satisfied, you can return unworn, unwashed items with original tags within 7 days of delivery for a refund or exchange. Personalized and custom items are final sale and cannot be returned unless defective.
Irie Blues Boutique Shopping Policy
1. Ordering Process
- Orders can be placed directly through our website.
- Once your order is placed, you will receive an order confirmation email. If you do not receive this, please check your spam folder or contact us.
- Orders cannot be modified or canceled once they are processed. Please review your order carefully before completing checkout.
2. Payment Methods
- We accept all major credit cards (Visa, MasterCard, American Express, Discover).
- Payment options such as PayPal, Apple Pay, and Google Pay are available.
- All payments are processed securely, and your financial details are never stored or shared.
3. Shipping & Delivery
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Processing Time: Orders are typically processed within 2-5 business days.
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Shipping Time:
- Standard shipping takes approximately 2-5 business days, depending on your location.
- Economy Shipping takes approximately 4-8 business days, depending on your location.
- Express Shipping takes approximately 2 -3 business days, depending on your location.
- Tracking Information: Once your order has shipped, you will receive a tracking number via email.
- We currently offer international shipping, but delivery times and fees vary by destination. Customers are responsible for any customs fees or import taxes.
4. Returns & Exchanges
- Due to the nature of our print-on-demand products, we do not accept returns or exchanges unless the item is defective or incorrect.
- If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order with your order number and photos of the item.
- Approved refunds or replacements will be processed within 5-7 business days.
5. Sizing & Product Details
- We provide detailed size charts on each product page. Please refer to them before purchasing, as we do not accept returns for sizing issues.
- Colors may vary slightly due to screen settings and fabric printing processes.
6. Custom & Limited-Edition Items
- Some items in our store are custom-made or limited edition and may require additional processing time. These items are final sales.
- If you have any special requests for custom designs, contact us before placing an order.
7. Order Issues & Customer Support
- If you experience any issues with your order (e.g., missing package, incorrect item), please contact our customer support team at contact@iriebluesboutique.com within 7 days of delivery.
- We strive to resolve any issues promptly and ensure customer satisfaction.
8. Promotions & Discounts
- Promotions and discount codes must be applied at checkout and cannot be added after an order is placed.
- Some discounts may not be combined with other offers.
9. Fraud Prevention & Security
- We take fraud prevention seriously and may cancel any orders flagged for suspicious activity.
- If your order is canceled due to fraud concerns, you will receive a full refund.