Shipping Policy

Irie Blues Boutique Shopping Policy

1. Ordering Process

  • Orders can be placed directly through our website.
  • Once your order is placed, you will receive an order confirmation email. If you do not receive this, please check your spam folder or contact us.
  • Orders cannot be modified or canceled once they are processed. Please review your order carefully before completing checkout.

2. Payment Methods

  • We accept all major credit cards (Visa, MasterCard, American Express, Discover).
  • Payment options such as PayPal, Apple Pay, and Google Pay are available.
  • All payments are processed securely, and your financial details are never stored or shared.

3. Shipping & Delivery

  • Processing Time: Orders are typically processed within 2-5 business days.

  • Shipping Time: 

  1. Standard shipping takes approximately 2-5 business days, depending on your location.
  2. Economy Shipping takes approximately 4-8 business days, depending on your location.
  3. Express Shipping takes approximately 2 -3 business days, depending on your location.
  • Tracking Information: Once your order has shipped, you will receive a tracking number via email.
  • We currently offer international shipping, but delivery times and fees vary by destination. Customers are responsible for any customs fees or import taxes.

4. Returns & Exchanges

  • Due to the nature of our print-on-demand products, we do not accept returns or exchanges unless the item is defective or incorrect.
  • If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order with your order number and photos of the item.
  • Approved refunds or replacements will be processed within 5-7 business days.

5. Sizing & Product Details

  • We provide detailed size charts on each product page. Please refer to them before purchasing, as we do not accept returns for sizing issues.
  • Colors may vary slightly due to screen settings and fabric printing processes.

6. Custom & Limited-Edition Items

  • Some items in our store are custom-made or limited edition and may require additional processing time. These items are final sales.
  • If you have any special requests for custom designs, contact us before placing an order.

7. Order Issues & Customer Support

  • If you experience any issues with your order (e.g., missing package, incorrect item), please contact our customer support team at contact@iriebluesboutique.com within 7 days of delivery.
  • We strive to resolve any issues promptly and ensure customer satisfaction.

8. Promotions & Discounts

  • Promotions and discount codes must be applied at checkout and cannot be added after an order is placed.
  • Some discounts may not be combined with other offers.

9. Fraud Prevention & Security

  • We take fraud prevention seriously and may cancel any orders flagged for suspicious activity.
  • If your order is canceled due to fraud concerns, you will receive a full refund.